Shipping Policy

Welcome to Dravixis.top, operated by Brown Dan. We are committed to providing you with the best shopping experience, including a clear and efficient shipping process. Please review our shipping policy below:

Processing Time

  • All orders are processed within 1-3 business days (Monday through Friday, excluding holidays) after receiving your order confirmation email.
  • You will receive another notification with tracking information when your order has shipped.

Shipping Methods & Delivery Estimates

We partner with reputable carriers such as USPS, FedEx, and UPS to ensure your order arrives safely and efficiently.

  • Standard Domestic Shipping (US):

    • Estimated Delivery: 5-10 business days after processing.
  • International Standard Shipping (EU):

    • Estimated Delivery: 10-20 business days after processing (delivery times may vary significantly based on destination and customs clearance).

Please note that delivery times are estimates. While we strive to meet these, actual delivery times may vary due to carrier delays, customs processing, or unforeseen circumstances.

Shipping Costs

  • Domestic Shipping (US):

    • A flat rate shipping fee of $5.99 applies to all orders under $50.00.
    • FREE Standard Shipping is offered for all domestic orders over $50.00.
  • International Shipping (EU):

    • Shipping costs for international orders will be calculated at checkout based on the destination and weight of your package.
    • Customers are responsible for any customs duties, taxes, or import fees imposed by their country. These charges are not included in the item price or shipping cost and are the responsibility of the buyer.

International Shipping

We are proud to offer international shipping to customers in the United States (US) and the European Union (EU).

  • All international orders are subject to the shipping costs calculated at checkout.
  • Please be aware that international shipments may be subject to customs duties, taxes, and import fees upon arrival in the destination country. These charges are outside of our control and are the sole responsibility of the customer. We advise you to check with your local customs office for more information on potential charges before placing your order.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this number to track your package’s journey directly on the carrier’s website.

Damaged or Lost Packages

If you receive a damaged package, please contact us immediately at [email protected] with photos of the damage. If a package is lost in transit, please contact us after the estimated delivery window has passed, and we will assist you in filing a claim with the carrier.

Contact Us

If you have any questions regarding our shipping policy, please do not hesitate to contact us:

  • Company Name: Brown Dan (Dravixis.top)
  • Address: 3443 Southside Lane, Los Angeles, CA, US
  • Email: [email protected]
  • Phone: 213-230-2469

Thank you for shopping with Dravixis.top!

Last Updated: 2024-05-16